Getting started
Sign in, add Swops to your home screen and make your first introduction count.
All 7 articlesSwops support
How can we help?
Less time figuring things out, more time meeting people. Quick answers, how-tos and short videos for everything in Swops.
Scanning & contacts
Cards, badges, manual entry, priorities, notes and everything on a contact.
All 13 articlesCollections
One place for every show, client group or occasion. Choose, create, archive.
All 6 articlesAI business analysis
Quick looks, full briefs, sources and the company context that makes them yours.
All 8 articlesMy card & follow-up
Share your details with a QR code and follow up before they reach the next stand.
All 6 articlesTeams & workspaces
Invite colleagues, share collections and one allowance, and know who does what.
All 9 articlesPlans & billing
Plans, allowances, top-ups, renewals, invoices, VAT and cancelling.
All 16 articlesExport & your data
CSV exports, how long things are kept, where data lives and your privacy rights.
All 8 articlesImport into your CRM
Step-by-step guides for bringing your Swops contacts into HubSpot, Salesforce, Pipedrive and other CRMs.
HubSpotSalesforcePipedriveZoho CRMMicrosoft Dynamics 365monday CRMFreshsalesBitrix24Google Contacts or Outlook
Start with: Prepare your Swops export for a CRMAccount & sign-in
Sign-in codes, your name and email, signing out and deleting your account.
All 7 articlesTroubleshooting
When something does not work as expected, start here. Camera, codes, connections, error messages and more.
- The camera does not open
- A scan did not work
- Poor connection at the venue
- Swops looks out of date, or a screen did not load
- Cannot add Swops to the home screen on iPhone
- A business analysis is taking long
Most read.
The answers most people need first, from the first sign-in to the last export.
- Getting startedAdd Swops to your home screen
- Getting startedYour first ten minutes with Swops
- Scanning & contactsScan a business card
- Account & sign-inThe sign-in code has not arrived
- AI business analysisAnalyse a business
- Scanning & contactsScan an event badge
- Export & your dataExport contacts to a CSV file
- Teams & workspacesInvite your team
Video how-tos
Watch it once.
Do it at the stand.
Short narrated walkthroughs of the real app, start to finish. Sound on. All videos
Quick answers.
The short version. See all quick answers
Do I need to download an app?
No. Swops runs in your browser at app.swops.ai, on your phone and on your laptop. On the phone you can add it to your home screen in a few taps, and it then opens full screen like any other app. See Add Swops to your home screen.
Does Swops scan event badges?
Yes. Conference and exhibition badges are scanned just like business cards. Fill the frame with the printed name and company, and add an email address afterwards if the badge does not show one. See Scan an event badge.
Is Swops free to try?
Yes. Every new account starts with a free trial: 30 days, 10 scans, 2 AI analyses and one private collection, with no credit card. See The free trial.
How much does Swops cost?
Solo costs €4.90 a month or €49 a year. A Team Pass is €119, paid once for 12 months. Business costs €99 a month, or €79 a month billed yearly (€948 a year). Everyone can start with the free trial. See Plans at a glance.
Can I scan cards on my laptop?
No. Card scanning is a phone feature, so the laptop has no Scan button. On the laptop you can add contacts by hand, with a photo of the card attached if you like. See What you can do on the phone and the laptop.
What counts as a scan?
One card or badge read successfully and saved as a contact. A card already in the same collection, a photo that is not a card, a read that fails, manual entry and exports are all free. See What uses a scan, and what is free.
How many people can use a Team Pass or Business?
A Team Pass is for up to 5 people and Business for up to 10, counting the owner and pending invitations. Everyone shares one allowance and the same collections. See Team size and seats.
Does Swops work offline?
No. Swops is online only: cards are read online and contacts are saved straight to your workspace, so your team sees them at once. On overloaded venue Wi-Fi, mobile data or a hotspot usually helps. See Poor connection at the venue.
Does Swops connect to my CRM?
There is no direct connection to a CRM. Export your contacts to CSV and import the file with your CRM’s own import tool: most CRMs accept CSV files. Step-by-step guides cover HubSpot, Salesforce, Pipedrive and more. See Prepare your Swops export for a CRM.
Where is my data stored?
Your account, contacts and card photos are stored in the EU (Ireland), and the app itself runs in the EU. Card reading, research and email go through providers in the United States, under EU safeguards. For the current list of providers, contact us. See Where your data is stored.
New to Swops?
Ready in
four small steps.
From your first sign-in to your first brief in a few minutes.
Your first ten minutes with Swops01 / Sign in
Enter your email and type the 6-digit code we send you. No password to remember.
02 / Add to home screen
Swops opens full screen, like any other app. No app store needed.
03 / Scan a card
Tap Scan, photograph a card or badge, and the contact is saved.
04 / Analyse the business
One tap for a quick look in seconds and a sourced brief in a minute or two.
Still stuck?
A real person,
one message away.
Use our contact page and tell us what you were trying to do. Include the email address you sign in with. It helps us answer in one go.