Delete your account

Before you start

Steps

1. Open Account. On the laptop, open Plan & billing.

2. Under Your account, tap Delete my account.

3. Read the Delete your account? sheet. It lists what goes, and any company workspaces you will leave.

   

4. Tap Delete my account, or Keep my account to stop.

You land on the sign-in screen, which says Your account was deleted.

If you own a company workspace

You cannot delete your account while you own a company workspace, because other people may use it. Swops shows Delete your company workspace first, with a link to open each one.

1. Tap the workspace’s row, for example Open Corvia Sensors, or switch to it yourself.

2. Choose Account›Delete this workspace. See Delete a company workspace.

3. Come back and delete your account.

A workspace with an active plan, including a running Team Pass, can be deleted once the plan has ended. Need it sooner? Contact us.

What is deleted

• Your personal space: its contacts, notes, collections, business analyses, card photos and company context.
• My card and your follow-up email settings.
• Your sign-in and your name.
• Any invitations waiting for you.

You also leave every company workspace you are a member of. The contacts you added there stay with that workspace, for the team, without your name on them.

What is kept

• Purchase records, as accounting and tax law requires.
• Contacts you captured in other people’s workspaces, which belong to those workspaces.

A Solo subscription

If you pay for Solo, deleting your account cancels it at once: Your Solo subscription is cancelled now. There is no refund for the current period. If you had already cancelled the renewal, your remaining Solo access ends now, also without a refund.

Good to know

• Signing in later with the same email creates a new, empty account. Nothing from the old one comes back.
• Other devices are signed out too.
• Rather not do it yourself? You can also ask for deletion through our contact page. See Your data and your rights.