Who is responsible
For your own account data, Swops is the controller: Codeiac Single Member SA, Kyriazi 6-8, 14562 Kifisia, Greece, the company behind Swops. The Privacy Notice has the details.
The contacts you add are different. For those, you (or your company) are responsible and Swops processes them for you. See Privacy for the people you scan.
What Swops holds about you
- Account data: your email address and name, and records of your sign-ins.
- My card: the details you save as your own card.
- Workspace data: the workspaces you belong to, your role, and invitations.
- Purchase data: your plan, purchases, amounts and dates. Never your full card or bank details.
- Usage data: the scans and analyses you use, and how you use Swops.
- Technical data: such as your IP address, browser and device, and error reports.
- Messages you send us.
Do it yourself in the app
| You want to | Where |
|---|---|
| Correct your name | Account›Your name. See Change your name |
| Get a copy of your contacts | Export to CSV. See Export contacts to a CSV file |
| Get your own card as a file | My card, then Share: a .vcf contact file |
| Stop follow-up emails | Account›Follow-up email, switch it off |
| Delete your account | Account›Delete my account. See Delete your account |
Your email address cannot be changed in the app. See Change your email address.
Your rights under the GDPR
You have the right to:
- access your personal data,
- have it corrected or erased,
- restrict its processing,
- receive it in a portable format,
- object to processing based on legitimate interests.
To use any of them, contact us, ideally with the address you sign in with. Swops replies within one month. For complex or numerous requests that can be extended by two further months. Swops may need to confirm your identity first.
How long it is kept
| Data | Kept |
|---|---|
| Account, card and workspace data | While your account exists, or until you delete your card |
| Purchase records | As long as accounting and tax law requires, also after your account is deleted |
| Usage data | While your account exists, and with purchase records where it relates to a purchase |
| Error reports | 90 days |
| Website analytics | 14 months |
Cookies and analytics
The Swops app uses only the cookies and browser storage it needs, such as keeping you signed in. Nothing is used for advertising.
The website (swops.ai, not the app) uses analytics to see how visitors use it. If you visit from Europe, or the website cannot tell where you are visiting from, it runs only if you accept it in the banner. Change your choice at any time with the Cookies link at the foot of every page of the website.
Complaints
You can complain to a data protection authority. In Greece that is the Hellenic Data Protection Authority (www.dpa.gr). You can also go to the authority where you live or work. We would like the chance to help first: contact us.